Resources

Business Management Education

Educational Courses:

Books and Journals:

  • Recommended reading includes recent publications and the classics.
  • Veterinary-centric :
    • “Business Management for the Veterinary Practitioner” by Jim Wilson and Jim Remillard et al”
    • “The Art of Veterinary Practice Management” by Mark Opperman, CVPM
    • “Blackwell’s Five-Minute Veterinary Practice Management Consult” by Lowell Ackerman, DVM
    • “101 Veterinary Practice Management Questions Answered” by Amanda L. Donnelly, DVM
    • “Practice Made Perfect: A Complete Guide to Veterinary Practice Management” by Marsha L. Heinke, DVM
    • “The Official Veterinary Marketing Guide: How to Use Online Media, Viral Marketing and Direct Response to Grow Your Veterinary Practice in Today’s Economy” by Jonathan Taylor
    • “Trends” Magazine” from AAHA digital or print version
    • “VM360” Magazine digital or print version
    • “Veterinary Economics”  Magazine  digital or print version
    • General Business Management, Client Service,  Communication Skills:
    • “Fish! A Remarkable Way to Boost Morale and Improve Results” by Stephen C. Lundin, et al.
    • “First, Break All the Rules: What the World’s Greatest Managers Do Differently” by Marcus Buckingham
    • “How to Win Friends and Influence People” by Dale Carnegie
    • “Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations” by Leonard Berry
    • “The One Minute Manager” by Ken Blanchard
    • “Small Business Marketing For Dummies” by Barbara Findlay Schenck
    • “The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change” by Stephen R. Covey.  Pages 14-62 are most relevant for doctors and staff.
    • “Who Moved My Cheese?” by Spencer Johnson, MD.

© 2017 California Veterinary Medical Association

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