Best Practices and Business Management
There are excellent resources available through the AAHA bookstore on client satisfaction, team satisfaction, Vet. Fee references, financial and productivity pulsepoints and communications skills through The AAHA Bookstore: https://www.aaha.org/professional/store
AAHA publishes a semi-annual report titled “Compensation & Benefits”, with the latest version being in 2014.
Regularly, the Veterinary Hospital Manager’s Association publishes their own study of DVM compensation, Hospital Manager’s, licensed technicians, unlicensed assistants, Receptionists, and Kennel. The most recent edition was published in 2013. VHMA members receive both hard copy and electronic copies of these individual reports. Go to VHMA.org for more details.
DVM360. This same group produces Veterinary Economics magazine. The Business section of DVM360 website is chock full of information and articles on practice management.
Veterinary Hospital Manager Association. Tips on communication and management topics presented in a conversational tone.
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